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Home > FAQs
Frequently asked questions
How fast can I get records? In four hours or less. With our standard delivery, you can order your records by fax or online from our Web site in the morning and get them in the afternoon.
Do you do digital storage? Yes. We have a secure media vault for all your digital media, or you can store digital files on our secure data farm. We can also handle the imaging for you.
What are the terms of your storage contracts? Our standard contract term is for three years. Longer terms are available, and special programs can be tailored to fit your needs. Contact a customer service representative by calling 1.800.715.6683 or click here to send us a message.
What are your rates? Our average customer cuts records storage costs by 42 to 65 percent. To learn more about our rates, call 1.800.715.6683, or let us provide you with a free cost analysis.
Where are you located? Our headquarters are in Fife, Washington. We have records centers in Fife and Lacey, offering fast and easy access to clients throughout the Puget Sound.
Who owns Washington Archives Management? WAM is a local, independent information solutions company. It is owned and managed by Bill and Mark Naubert, with over two decades of industry experience. Click here to learn more.
How do I know my records are secure? Our access-controlled facilities are monitored around-the-clock and employ state-of-the-art fire and alarm systems. Our e-vaulting solutions include secure, redundant servers located on the East Coast.
Do you offer off-site data backup? Yes. It’s a great way to eliminate the expense and effort you expend on backup. Click here to learn more.
Who are some of your clients? We are happy to provide a list of clients and references upon request. Among our clients:
Cascade Regional Blood Services
Foster Pepper, PLLC
Regence Blue Shield
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